Originally posted by JeffJS Some processing software packages are able to import via Twain from most optical input devices (scanners). Did you try just doing a generic import?
I've forgotten what I did: I'd been hooking this scanner up to an old Mac G4, and the included software, though occasionally in the way, I don't think was necessary if going via Elements, (Crashy anyway) but nonetheless, unless there is something about the drivers which is making the tracking think the bed is wider than it is, that skipping -toothed-belt/tracking problems, the problem would probably appear to be mechanical. I was out a lot over the holiday, so I haven't gotten to it yet.
If they're available again for a hundred dollars, I'm tempted to just get another one, though that refurb deal is where I got this one.
(It took me too long to figure out the scanner was the problem and not me to return this thing. That was a major bummer. Still, everyone says these are really good units: I've never heard of anyone else having a problem, btw) Plastic negative carriers seem way under-constructed for film flatness, though. Have these guys ever *handled* actual negatives?
But anyway, there we are.