Power Torque Engines

Bought 2 - 5.7L Marine engine from local O'Reilly's when arrived and was picked up big dent in left bank valve cover but didn't realize unlit unpacking crate 2 weeks later to start installing in yacht. Clearly done from factory because plastic bag wasnt tore or crushed there.

Secondly after installing Both engine. After 7 hours on one and 9 hours on other began seeing oil slick in bilge. Then cleaned it good again then took it out for the weekend 2 hours later looked again and there was a trail of oil under both engines. Talk to O'Reilly's and by no surprise here call this number for warranty.

Oh I see what's coming. Exactly oh hey give us pictures and start warranty claim. Well 50 bucks an hour they have an $800 total on labor to repair. Tell me one shop that only charges 50 bucks an hour.

Geez so went to O'Reilly's told them I will remove engines I want money back unsatisfied because they all guarantee I would be happy and no problems. Well knowing GM engines since the 50s timing chain covers have been major weakness for oil leaks and throughout time still GM still couldn't get it right. In saying that the 5.7 Vortex was worse with oil leaks around plastic covers. So they said they would warranty them send info Without pulling engines at 9 hours each plus a large forklift due to Radar Arch Tried changing out 3 times without being able to pull oil pans and do right each plastic covers no time came back to leaking.

Finally got tired of messing with O'Reilly's and cheap Dorman covers went to solid aluminum covers from Summit Racing. Now fixed can't get any reply from LKQ/Power Torque which is their company.

Junk don't buy stay away. Find better source because warranty is No GoodGoodstay away from O'Reilly's and Power Torquestay

I have been a mechanic for 35 years , bought a 5.3 chevy engine from oriellys installed it with everything brand new ,including the oil pan and valve covers timing cover and all. Can't get any oil pressure, called oriellys, they said I have to call the company.

I called ther customer service and was gave the run around the guy I talked to was rude and then hung up on me.this a a terrible company that doest want to back there sorry engines. Worse experience ever. I will get jasper engines from now on . 35 years of installing jasper engines no problems what so ever.

Order 1 from power torque and problems.

Lesson learned . Awful company

Ordered engine from Orieliy , engine was two weeks late installed by the book. Started engine , excessive valve noise . Went to Oriely ,they said out of our hands now.

Called power torque they said just put back in shop , check valves , send them ones that maybe be bad ? They pay only 50.00 hr. Toward shop rate once Powertorque determines its bad.So now I have to pay a shop to put in valves and lifters that they installed on their engine , rude " Tech" said thats the deal so live with it. He also said might as well replace them all while in there .Isnt this why we buy reman. Engines?

So far truck down a month , lots of money out , no truck yet . Maybe huge mistake .

They have been paid, auto parts store has been paid , Im still with out my truck and still have to pay out to repair the engine they said they repaired .

And dont know if this is going to work at all. Why should they care , they have their money, they know we have no choice , Sent out *** engine , didnt run right out of box, they laugh to bank .Their check cleared . I want to send them engine back, get ALL my money back since they have my block. And I will go buy new truck. By them getting paid that shows my good intentions, they should be more then willing to honor their end.

Replacement long block engine was ordered from O’Reillys, and looked good in the crate. This was a replacement for a factory engine that had a broken piston skirt on #3 cylinder.

After installation it was slow to start and had a knock at start up. The oil system had been primed, and oil pressure verified before start up. After a few seconds the knock went away and the engine seemed to run smoother. I ran the engine for a few minutes while I finished up a couple of small items on the install.

The owner of the vehicle came by about thirty minutes later. He asked if he could start it up and hear it. As we were talking he cracked the throttle and the engine began knocking and died. I ran a compression test and found two cylinders with 0 PSI, and two with 15 PSI, the other two were around 100 PSI.

I checked the cylinders with a bore scope for obvious damage, but could not see any. Contacted O’Reillys, who started a case with Power Torque. The warrant rep called me and told me the engine would have to be pulled and sent to them to determine if it was a warrantable repair, which will take 4-6 weeks. Spoke with the manager at O’Reillys, who said they had a 100% failure rate on their engines.

Gave me a full refund, provided new oil and filter, and discounted a reman from a better remanufacterer. Received a call over a month later that the warranty claim was denied. They claimed that I had left debris in the intake and it was injested into the engine to cause a failure. I cleaned the runners of the intake after cleaning the gasket mating area, so any debris would have been in the engine from their rebuild.

Also, I did not see any evidence of debris when I checked the cylinders with the bore scope.

Bottom line, stay away from Power Torque. O’Reillys was awesome and their customer service was excellent.

2006 Dodge Dakota with transmission problems, mechanic said it needed to be replaced. Trans. was ordered from O'rielys. They get them from Power Torque. It took one month from the time of the original problem diagnosis to getting the truck back. All was fine for just over 700 miles.

The transmission started throwing out codes and check engine light came on. So back to the shop. Three weeks later after new clutch solenoid and PCM were installed truck back on road again, but only for two weeks and just under 100 miles. So back to the shop. This time its the PCM, (what again?) ordered from O'Rielys two weeks to come in, and it too is bad. So Six months after initial problem the truck is still at the shop waiting for more parts, and new PCM.

The moral of this story is, If you need a transmission or engine DO NOT GET IT FROM O'RIELYS/POWER TORQUE UNLESS YOU LIKE BEING WITHOUT A VEHICLE FOR...... WHO KNOWS HOW LONG.

Bottom line Their Warranties are a joke and they don't even know the meaning of customer service.